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Quality inspection

Cargo inspection in China before you pay for freight

Once goods leave China, fixing a short count or a wrong color gets expensive. Your cargo is checked and photographed at our warehouses in China, and you get the results before it ships.

Inspection levels

Choose how deep to check

  • Quantity

    Cartons and units, compared with your purchase order.

  • Weights and dimensions

    Actual figures, so your freight quote and Amazon shipment plan are accurate.

  • Visual quality

    Scratches, dents, stains, missing parts, and wrong colors or sizes.

  • Packaging

    Retail packaging, inserts, and whether it will hold up in transit.

  • Labels and markings

    Barcodes, country-of-origin marks and the warning labels you asked for.

  • Photos

    Photos taken on receiving and before dispatch, with findings, good or bad, sent to you before shipping.

What our inspection doesn't cover

This is a practical check of your goods, not a lab test or a certification. We don't test electrical safety, chemical content or product performance, and we don't issue compliance certificates. If your product needs lab testing for your market, arrange it with a testing lab before shipping.

FAQ

Inspection FAQs

Question not answered here?

Message our shipping team directly, in English or Chinese.

Ask on WhatsApp

What happens if the inspection finds a problem?

We hold the goods and send you photos and details. You decide whether to ship as is, send the goods back to the supplier for rework, or wait for a replacement. We can coordinate returns to the supplier within China.

Is inspection useful for Alibaba.com orders?

Yes. If a check shows the goods don't match the order, you have that evidence before shipping, which helps when you raise it with the supplier or through the platform.

What do I need to send you?

Your purchase order or packing list, product photos or a spec sheet, and anything you're particularly worried about, like color, size or accessories.

Does inspection delay my shipment?

Spot and full checks usually add a day or more, depending on volume. We'll give you an estimate first.

Check it before it ships

Tell us the product, quantity and what matters most to you. We'll suggest an inspection level and add it to your shipping quote.

Free quotes. We typically reply within one business day by email, WhatsApp or live chat.