E-commerce fulfillment
E-commerce fulfillment from China, straight to your customers
Keep inventory in China and have each order picked, packed and shipped to the customer. It suits online stores testing new products or selling items that don't justify bulk imports, as long as you price in the import rules below.
How it works
From supplier to customer's door
- 01
Receiving
Suppliers deliver to our warehouse in China, or we collect. Quantities are counted by SKU and packaging is checked.
- 02
Storage
Stock is stored until orders come in.
- 03
Orders
Send orders by spreadsheet or email. Ask us about store integrations.
- 04
Pick and pack
Each order is picked and packed in mailers, poly bags or boxes suited to the product, with any inserts you supply.
- 05
Ship
Shipped at the delivery speed you choose, with a tracking number for each order.
Delivery options
Delivery speeds for your customers
Estimates after dispatch, which vary by country.
Express
Typically 3–5 days
Fast courier delivery for high-value orders or customers paying for speed.
Get a quote: ExpressRegular
Typically 7–15 days
Tracked international delivery at a lower cost, for everyday orders.
Get a quote: RegularEconomy
Longer, varies by country
The cheapest option, for low-value orders where customers expect longer delivery.
Get a quote: Economy
Transit times are estimates. Sea times are port to port unless stated. Air is counted from departure and express from pickup. Actual times vary by route, season, carrier space and customs.
Import rules
Low-value parcel rules to price in (as of September 2026)
Shipping single parcels from China got more expensive in several major markets over 2025–26. Build these into your per-order cost:
- United States: duty-free de minimis entry was suspended for all countries on August 29, 2025, and CBP rules effective June 24, 2026 made the suspension indefinite. Every parcel owes applicable duties, whatever its value. See shipping to the USA.
- European Union: import VAT applies to every parcel, and B2C sellers can collect it at checkout through IOSS for consignments up to €150. From July 1, 2026, the EU also charges a flat €3 customs duty per item category on those low-value consignments, as a temporary measure until July 1, 2028. See shipping to Europe.
- United Kingdom: for sales to UK consumers in consignments up to £135, VAT is normally charged at the point of sale by the seller or marketplace. The UK's customs duty relief for these consignments is due to end in October 2028. See shipping to the UK.
When fulfilling from China makes sense, and when it doesn't
It works well if you're testing new products, have a wide catalog with low volume per SKU, or sell light items where the landed cost per parcel, duties included, still beats importing in bulk and paying a local 3PL.
It's a poor fit if your customers expect 2-day delivery, your products are heavy or bulky, or you sell on Amazon FBA, where inventory has to be in the destination country. For that, see Amazon FBA shipping.
FAQ
Fulfillment FAQs
Question not answered here?
Message our shipping team directly, in English or Chinese.
Ask on WhatsAppIs there a minimum order volume?
Tell us your expected weekly orders and products, and we'll tell you honestly whether fulfillment from China is a fit, or whether bulk shipping to a local warehouse would cost you less.
Can you use my branded packaging?
Yes. Send us your mailers, boxes or inserts and we'll use them. We can also help you source basic packaging in China.
Who pays import duties and taxes on each order?
It depends on the destination and delivery service. Some services collect import charges from the customer at delivery, while others can ship with duties prepaid. Choose the setup your customers expect, and we'll quote it.
Can I send some stock to Amazon and fulfill the rest from China?
Yes. Stock held in China can be split between order fulfillment and bulk FBA shipments.
Related pages
- Warehousing
Store goods at our warehouses in China, consolidate cargo from several suppliers and ship in one load. US-side warehousing for relabeling and FBA transfers too.
- Express courier
Ship samples and small cartons from China via DHL, UPS and FedEx networks. Door-to-door delivery with DDP or DDU options. Send weight and size for a quote.
- Amazon FBA shipping
Amazon FBA freight forwarder in China: pickup from all your suppliers, prep and labels, customs and DDP delivery to FBA in the US, UK, Canada and EU.
- Europe
Ship from China to Germany, France, the Netherlands and across the EU by rail, sea, air or express. EORI, import VAT and Amazon EU planned. Get a quote.
Tell us about your store
Send your products, typical order size, estimated orders per week and the countries you sell to. We'll show you a landed cost per order, duties included.
Free quotes. We typically reply within one business day by email, WhatsApp or live chat.