Privacy notice

Last updated: September 14, 2026

This website is operated by Shenzhen Yucheng International Transport Co., Ltd. ("YC Logistics", "we"), 1st Floor, Building 4, Xinhaosheng Science and Technology Park, No. 29 Haoye Road, Fuhai Street, Bao'an District, Shenzhen, Guangdong, China.

What we collect

When you submit the quote form, we receive what you enter: your name, email address, WhatsApp or phone number if you provide one, and details of your cargo and destination. If you use live chat or contact us by email, WhatsApp or WeChat, we receive what you send.

How we use it

We use this information only to reply to your inquiry, prepare a quote and, if you book with us, arrange your shipment. We don't sell your information or add you to marketing lists. To quote or move your cargo, we may share the necessary details with carriers, customs brokers and delivery partners.

Where it's processed

We're based in China, so your information is stored and processed in China. It's also processed by the service providers named below and by shipping partners in other countries, where needed to run this website or move your cargo.

Live chat

Our live chat is provided by tawk.to. The chat widget loads only after you accept cookies or click Live chat. When you use it, tawk.to processes your messages on our behalf and stores chat transcripts, which we use to reply and follow up on your inquiry. The chat widget may set cookies to keep your conversation connected across pages. See tawk.to's privacy policy for details.

Spam protection

Our forms use Cloudflare Turnstile to check that submissions come from a person, not a bot. Turnstile processes limited technical information about your browser and device for this purpose. See Cloudflare's privacy policy for details.

Analytics

We use Google Analytics 4 to understand how visitors use the site, such as which pages are viewed and how people found us. It collects information like pages visited, approximate location and device type, and doesn't tell us who you are. All visitors see a consent notice, and Google Analytics only loads, and sets cookies, after you click Accept. You can also block cookies in your browser settings.

How long we keep it

We keep inquiry details and chat transcripts only as long as we need them to handle your inquiry and keep records of our business dealings with you, and then delete them.

Your choices

You can ask us to show you, correct or delete the information you've sent us. Email recaro@yc-express.com.cn.

Changes

If we change how we handle information, we'll update this page and the date above.